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Cognizant Technology Solutions TIBCO Application Support in Vernon Hills, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7969932

We are looking for TIBCO Application Support

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+ Overall 6+ Years of IT Experience

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+ Should have excellent communication skills and be able to follow end-to-end working with source and target teams for issue resolution.

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+ Diagnosis and resolution of Incidents caused by breaks in existing functional configuration, existing custom development.

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+ Incident management, Service Request fulfillment

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+ Strong experience in TIBCO BW

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+ Creating knowledge articles and SOPs for incident resolution and for routine maintenance tasks

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+ Monitor TIBCO services deployed in production & non-production environment.

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+ Provide support for Common and Utility services such as exception handling, auditing and logging that are available on the existing infrastructure.

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+ Regular study of current interfaces/applications/environment and update Business Continuity Plan (BCP) when new applications/integrations are introduced?

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+ Analysis and estimation for minor enhancement and preliminary investigation of requirements

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