O-I Plant Quality Manager - Streator, IL in Streator, Illinois
Plant Quality Manager - Streator, IL
Job ID #:7097
Position Type:Full-Time Regular
Education Required:Bachelors Degree
Experience Required:3 - 5 Years
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Who we are:
Remember the last time you opened a bottle of champagne? A cold beer after a hard day’s work or a bottle of sparkling mineral water to quench your thirst? Well, it was probably made by us. We are O-I and we love that we make more glass containers than anyone in the world.
O-I has more than a century of experience crafting pure, sustainable, brand-building glass packaging for many of the world’s best-known food and beverage brands. We are proud to provide high quality glass packaging for beer, wine, spirits, food, non-alcoholic beverages, cosmetics and pharmaceuticals.
With nearly 27,000 employees and an unparalleled footprint spanning almost 80 plants in 23 countries, O-I is a truly global maker of glass packaging.
From engineering and manufacturing to brand development, design and innovation, we are dedicated to providing unique solutions to exceed our customers’ expectations and fuel consumers’ desire for glass.
Assist plant management in setting, maintaining and achieving quality objectives through development / maintenance of the Quality Management System. Identify appropriate tasks and schedules required to accomplish goals and continuous improvement in the process.
In this role, you will work directly with all departments in quality issues and in preventative and corrective actions. Serve as plant leader and primary participant in all supplier certification programs.
Perform advanced quality system responsibilities in accordance with product control manual.
Responsible for implementation and maintaining the Plant’s Quality System to FSSC 22000. Serves as Food Safety Champion.
Assist in organizing and understanding customer satisfaction based upon product and service performance.
Effectively communicate customer’s issues and perspectives to all plant personnel, including floor level, on a routine and timely basis. Works directly with all departments in quality issues and in preventative and corrective actions.
Facilitate problem solving activity through TQM, team building and quality systems tools and methods. Works with the line and process supervisors in identifying negative quality trends and repetitive defects. Assist in the problem solving process.
Establish customer relationships by ensuring consistency of 5 UPS, making customer visits as appropriate and assisting in implementing customer quality management systems.
Investigate customer complaints and work with appropriate management to resolve issues. Assist process managers in preparing customer complaint responses and maintain data base on all customer complaints.
Apply technical expertise in problem identification in the following areas:
Glass properties/bottles design/attributes
Administration of in-plant GMP programs and may direct outside warehouse reselect activity.
Responsible for coordinating plant activities to execute sampling requests.
Ensure plant quality system incorporates all facets of regional and global quality systems to include standard operating procedures.
By Exception only & must be approved
11+ years of quality experience
Meeting/Exceeding expectations in current role.
Supports Line Leaders in understanding Quality Management System gaps in the finished products (post selecting) operations in the plant, including load building center, reselect operations, finished goods auditing, and held ware.
Work with team to develop procedure to ensure that all packages are built to customer specification and finished goods meet all quality standards prior to shipment. Includes managing the positive release for the factory.
Utilize direct report to standardize and audit critical operational control points and ensure compliance.
Ensure finished product auditing is completed in a timely manner and determine disposition of product.
Oversee the resort functions in the facility. Ensure rework is satisfactorily completed to ensure compliance to customer specifications.
Responsible for the Safety, Quality and Production and Reselect areas.
Team is responsible for customer and company audit facilitation.
This position reports directly to the Area Quality Manager and Matrixes to the Plant Manager.
Bachelor’s degree or equivalent required.
Experience in a supervisory role as well as 2-4 years relevant experience with specialized or technical knowledge in Total QualityManagement,problem solving, and customer interaction
What We Offer:
Opportunity for future growth and advancement
Generous, Award-winning 401(k) plan w/ employer contribution & match
Comprehensive benefits package
and much more…
If you are smart, passionate, innovative, culturally open, curious and collaborative, we’d like to hear from you.
O-I is committed to fostering an inclusive environment that attracts and embraces the brightest minds and creates a culture that welcomes a diversity of ideas and perspectives while encouraging growth and rewarding performance.
Must be able to perform the essential functions of the job with or without reasonable accommodations.
Must be authorized to work in the U.S. on a full-time basis.
O-I is an Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact O-I at firstname.lastname@example.org and let us know the nature of your request and your contact information.
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