World Wide Technology Director of Integration Services in St. Louis, Missouri
Director of Integration Services
St. Louis, MO
World Wide Technology, Inc. has an opportunity available for a Director of Integration Services located in Edwardsville, IL. The Integration Technology Center (ITC) deliver services including: rack and stack, custom cabling, burn-in and testing, configuration and imaging, system and data center staging, custom crating, packaging and asset management. WWT's integration services provided within the ITC continues to be a big growth area within WWT and is an important element within WWT's supply chain services value proposition. Our customers use our technology centers to stage their entire data center technology infrastructure during facility upgrades for; racking and stacking components from multiple manufacturers into ready-to-deploy systems and configuring thousands of network, collaboration, security and end-user devices. Pre-deployment services offered through our Integration Centers decrease field engineering work, speed time to operational readiness and reduce deployment costs.
Promote World Wide Technology Core Values and Corporate Goals
Lead a team of approximately 300 Integration Technology Center resources responsible for:
Managing the execution of the integration services
Attaining cost, quality and on-time delivery goals
Improving and maintaining Safety, ISO, and TL9000 standards
Delivering Operational Excellence through:
Strong continuous improvement initiatives
Effective process, improved work flow design and single piece flow where appropriate
Develop and maintain the ongoing collaborative relationship with the Sales Engineering, Material Operations, Logistics, Professional Services, Program Management teams.
Drive standardization across all programs and across our global integration operations
Drive consistent product quality through the following:
Standardized manufacturing processes including workmanship and quality standards.
A rigorous approach to process discipline, trend analysis and root cause corrective action
In process and final quality inspection
Play a lead role in conjunction with IT and other operations leaders to establish our integration systems roadmap. This includes developing and implementing industry leading information systems for shop control management, production planning, and work flow optimization among others.
Develop current and future Leaders in the principles of visionary, lean and servant leadership
Minimum of seven years of senior management experience leading manufacturing integration operations
Experience managing in the information technology industry
Proficiency in providing customer service to include leading senior level customer interaction
Experience or knowledge of supply chain, warehouse, logistics, and materials management
Experience managing multiple concurrent projects
Experience in Lean/5S
Excellent leadership, communication and administrative skills
High level of problem-resolution ability and visionary management skills
Proficient in the use of Excel and PowerPoint