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Wolters Kluwer IT Infrastructure & Operations Manager - Senior Cloud Engineer in Springfield, Illinois

As an IT Infrastructure & Operations Manager - Senior Cloud Engineer , you support and maintain the fully automated infrastructure that underlies our hosting and managed services offering. This ensures that the day-to-day functionality of the cloud environment is stable and provides high availability to our customers. You will work with a team of seasoned Cloud Operations Engineers to build and enhance our managed cloud services in the public cloud (Microsoft Azure).

As market leaders, we have high expectations of ourselves and strive for continuous improvement. We work with the best, to be the best. The secret to our success is simple: we keep learning and exploring. We have our eyes set on the world and want to offer our safety software globally, to complex businesses across different industries. We are the market-leading company in Control of Work software, supporting thousands of users from across the globe, at top multinationals. In the lovely city of The Hague, The Netherlands, we represent a mix of many diverse cultures, with over 30 nationalities on our team.

You will be part of our existing Cloud Operations team working in a fast-paced environment together with other Cloud Architects and Cloud Engineers on designing solutions that promotes maintainability, scalability and security.

*This position will ideally be based in Chicago, IL or Montreal, Canada, but we can also consider remote candidates in the U.S. or Canada.**

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Deploy, configure and maintain our products on Microsoft Azure

  • Ensure that all systems are available and performing according to the expected Service Level Agreements (SLA)

  • Continuously improve and maintain third-party cloud-based monitoring (Thousand Eyes, Sumo Logic, VictorOps)

  • Provide support for our production environments running on Azure, along with other key stack components

  • Collaborate with product development teams to align on the next generation software delivery pipelines

What are we looking for in you?

As a successful candidate you will be a skilled individual who has proven track record of system engineering, on Microsoft Azure and takes pride in bringing solutions quickly. Enjoys learning and applying new technologies, values collaboration and thrives in a dynamic engineering/operations-oriented work environment.

JOB QUALIFICATIONS

Education:

  • A Bachelors' Degree in Computer Science or related preferred, or relevant equivalent experience

Experience Required:

5+ years of experience in systems engineering with strong focus on automation and Microsoft Azure, including:

  • Strong experience with Production Operations and excellent troubleshooting skills, preferably in large environments

  • Experience with interacting with various Microsoft Azure services in production environments

  • Have a good track record of using automation tools like Terraform to build infrastructure that scales

  • Understanding of concepts such as virtualization, containerization, auto-scaling, experience with GIT, CI/CD integration toolchains, building fault-tolerant solutions and fully automated systems

  • Good knowledge and are well-versed in BASH, Python or PowerShell

  • Experience with hardening of modern operating systems, web and application servers, databases and proxies

Preferred Knowledge, Skills and Abilities:

  • Detail-orientated personality with great interpersonal and communication skills

  • Ability to communicate clearly, professionally, and fluently in English, both spoken and written

  • Security minded and a team player

  • Ability to work to agreed deadlines

Travel: Approximately 20 – 30% including international travel.

Why work with us?

  • Because our product matters to people – it saves lives

  • Because we work with the global leaders in the oil and gas industry – including Shell, BP, and Total

  • Because we are serious and pragmatic about our technology and quality

  • Because the brightest and most professional people, who believe that teams are the key to our continuous success, work with us

  • Because we are fun, multicultural and have a dry, genuine sense of humour

Enablon, A Wolters Kluwer Company

Enablon Industry Software creates best-in-class Control of Work software: innovative solutions that change the way the oil, gas and (petro)chemical industries operate on a global and local scale. Enablon offers systems with unique future-fit capabilities, customized to fit each client’s individual wishes and requirements, all the while offering exceptional ease-of-use and compliance with the latest safety protocols. Enablon’s clientele consists of industry leaders, such as Shell, BP, Total, Equinor, Qatar Petroleum, and Borouge.

Enablon’s experienced Subject Matter Experts, highly skilled software developers and engineers work closely together with client senior management and frontline operational staff to assess and understand complex industry issues. We develop, build, and configure software systems that are seamlessly integrated into the customer’s IT landscape, supporting Permit to Work, Incident management and Shift handover processes. Our goal and pride is to support our customers in improving return on investment by minimizing risk and maximizing safety, operational efficiency and effectiveness. Our continuous drive for progress and innovation leads us to frequently launch new products and services.

EQUAL EMPLOYMENT OPPORTUNITY

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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