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Oracle Hospitality Global Field Solution Enablement - Technical Manager in Springfield, Illinois

Hospitality Global Field Solution Enablement - Technical Manager

Preferred Qualifications

Department Description

The Hospitality Global Business Unit (HGBU) - Global Field Enablement Team is responsible for the strategy, creation, development

and support of accessible / sustainable materials related to the enablement of

the Hospitality eco-system.

This team works in

cooperation / collaboration with the Alliance and Channels Team as well as the

WWAC OPN Partners, OSPA & and cross HGBU LOB Teams to drive specific

content for partner, reseller, customer and internal consumption to support

skilling and enhanced product competencies for the Hospitality Business

Solutions.

The HGBU Field Solution Enablement Team focuses on three

key areas:

  • Global Field Enablement for Hospitality Business Solutionsfor all Channels

  • Reseller / Partner Field Readiness

  • Skills Competency Validation

Job

Requirements

Work is

non-routine and very complex, involving the application of advanced

technical/business skills in area of specialization. Leading contributor individually and as a

team member, providing direction and mentoring to others.

Provide leadership and expertise in the development of

new services and processes, frequently operating at the leading edge of

technology including Cloud Services. Recommends and justifies major changes to

existing products, services, processes. Ensures

all environments meet compliance standards.

Capabilities in the use of all standard Microsoft

applications in addition to key productivity tools including Camtasia,

Captivate, and publishing software.

BS or MS degree or equivalent experience relevant to

functional area. Ten or more years of project management, product design or

related experience needed.

Resource will have the following

skills/capabilities

  • Ability tosupport all technical and environment needs

  • Specificallytooled in the use of Cloud and/or Ravello and HGBU hardware

  • Hospitalitydomain experience

  • Proven teambuilding, networking and communication skills

  • Previouslyprovided enablement / training delivery as primary instructor

  • Preferred skillsin the implementation and deployment of software in the field

Additional Details

As a member of

the team primary focus is HGBU Global Field Enablement responsibilities:

  • Establishstandards for Global Enablement methodology, infrastructure, contentsustainability, delivery and performance measurement

  • Partner as amember of a cross functional team to identify new content to supportdefined business needs for sustained availability and delivery

  • Create, supportand deliver identified skill competency testing: Skill Checks, AssessmentTesting and Certification as appropriate based upon scale

  • Create, developand maintain Oracle Partner Network (OPN) / Oracle Sales Partner Academy (OSPA)Infrastructures to support HGBU requirements

  • Follow allestablished standards for content creation, maintenance and delivery

  • Create, supportand deliver identified enablement training (event and non-event)

  • Actas a team member responsible for the HGBU Enablement Events

Travel

  • Ability totravel international without constraints

  • 25- 50% travel depending upon role / location

Detailed Description and Job Requirements

Manage the development and implementation process of a specific company product.

Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology. Recommends and justifies major changes to existing products/services/processes. BS or MS degree or equivalent experience relevant to functional area. Ten or more years of project management, product design or related experience needed.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

Job: Product Development

Location: US-Maryland

Other Locations: US-Illinois, United States, US-Florida, US-North Carolina, US-Georgia

Job Type: Regular Employee Hire

Organization: Oracle

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