Jacobs System Administrator – CITS – Associate in Scott AFB, Illinois
System Administrator – CITS – Associate
The Associate System Administrator is responsible for maintaining the integrity of the operating system environment. Responsibilities include, but are not limited to:
Perform system software upgrades including planning and scheduling, testing, and coordination
Perform workstation and server administration setup
Monitor and maintain continuity with system software licensing and maintenance agreement
Provide recommendations regarding hardware and system software planning and budgeting
Maintain production change control schedule and participates in change control
With the guidance of Senior System Administrators, the Associate System Administrator will:
Provide Tier II troubleshooting support for incidents within one (1) business day after receipt of request during normal business hours.
Respond to hardware or software problems within 15 minutes of initial report during on-site hours and on an on-call basis after duty hours with a two (2) hour response time to begin work
Document troubleshooting and resolutions in an automated tool
Monitor, maintain, and optimize operating systems, applications, and vendor specific software supporting the servers and peripheral equipment
Maintain C2, business and office information system accounts
Perform account and access management for servers, out-of-band systems, specified applications and databases
Perform software installations and upgrades to operating systems and layered software packages
Schedule installations and upgrades and maintains them in accordance with established IT policies and procedures
Monitor and tune the system to achieve optimum performance levels
Ensure workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions
Ensure data/media recoverability by implementing a schedule of system backups and database archive operations
Support media management through internal methods and procedures or through offsite storage and retrieval services
Develop and promote standard operating procedure
Conduct routine hardware and software audits of servers to ensure compliance with established standards, policies, and configuration guidelines
Develop and maintain a comprehensive operating system hardware and software configuration database/library of all supporting documentation
The selected candidate must have the following:
Knowledge of Microsoft Windows, Server 2008 and 2012 R2 Operating Systems
Knowledge of the operation and maintenance of both physical and virtual servers
The ability to support 24 hour Weekend/Holiday On-Call Operations and respond onsite within two (2) hours of notification
The ability to support roughly 3 contingency/emergency/exercise periods per year
Two (2) years of college in a computer field and five (5) years of related experience or any equivalent combination of relevant education and experience for a total of seven (7) years. Progressive relevant training and/or certification in appropriate discipline may be substituted for one (1) year of the education or experience requirement.
A minimum of an INTERIM SECRET DoD Security Clearance is required.
A Sec or other IAT Level II certification is required.
Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws and supplemental language.
Job Information Technology
Primary Location United States-Illinois-Scott AFB-20315-ISCT
Job Type Experienced
Req ID: INT00016C
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