Robert Half International Help Desk Analyst I in SCHAUMBURG, Illinois
Candidates who excel at coming up with creative solutions to technical issues will be a great fit for this position. Robert Half Technology is seeking a Help Desk Analyst to accommodate field users in an ever-changing, active environment. We're looking for candidates with strong problem-solving skills and a passion for making effective change within an organization for this Help Desk Analyst position. This Help Desk Analyst role is based in the Schaumburg, Illinois area and is a long-term temporary opportunity.
Independently investigate and implement solutions to technical issues
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Offer IT support for operating systems, productivity software, and a variety of other applications used internally
Correspond and follow up on technical help tickets submitted via phone, email, and walk-ups
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Proficiency in Microsoft Office 365
Laptop Hardware experience
Comprehensive knowledge of Data Migration
Knowledge of MS Windows 10
Proven experience in installing and configuring operating systems, networked and local printers, and business applications
Experience in user administration and bug fixing in a client server environment
Basic networking concepts
Experience with IT support ticketing systems
Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
Download our mobile app to take your job search on the go!
Contact your local Robert Half Technology office at 888.490.4429 or visit www.roberthalf.com/jobs/technology to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: SCHAUMBURG, IL
Date Posted: October 21, 2020
Employment Type: Temporary
Job Reference: 01310-0011597056
Staffing Area: Technology u0026 IT
Robert Half International
- Robert Half International Jobs