Work in Illinois Manufacturing Jobs

Job Information

Robert Half International Help Desk Analyst I in SCHAUMBURG, Illinois

Description

Robert Half Technology might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. This is a great job for a creative with a talent for solving both routine and unique problems. To succeed at this position, you will need to support local and field users, in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Schaumburg, Illinois area and is a long-term temporary-to-full-time opportunity.

Major responsibilities

  • Independently investigate and implement solutions to technical issues

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems

  • Provide IT support for operating systems, productivity software, and a variety of other applications used internally

  • Manage correspondences on technical help tickets submitted via phone, email, and walk-ups

Requirements

  • Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications

  • Prior experience with IT support ticketing systems

  • Deep understanding of English Language

  • Support Tickets experience desired

  • Service Desk Tickets experience

  • User administration and bug fixing in a client-server environment

  • Basic networking concepts

  • Strong problem solving and analytical skills

Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.

When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: DOE

Location: SCHAUMBURG, IL

Date Posted: February 15, 2021

Employment Type: Temp to Hire

Job Reference: 01310-0011694945

Staffing Area: Technology u0026 IT

DirectEmployers