Robert Half International Help Desk Analyst I in SCHAUMBURG, Illinois
Robert Half Technology might have the Help Desk Analyst job for you, if you want to work in an innovative and fast-paced environment. This is a great job for a creative with a talent for solving both routine and unique problems. To succeed at this position, you will need to support local and field users, in a highly visible role that has a positive impact on both the department and the company. This Help Desk Analyst role is located in the Schaumburg, Illinois area and is a long-term temporary-to-full-time opportunity.
Independently investigate and implement solutions to technical issues
Troubleshoot recurring technical issues and suggest solutions to address the root of the problems
Provide IT support for operating systems, productivity software, and a variety of other applications used internally
Manage correspondences on technical help tickets submitted via phone, email, and walk-ups
Demonstrated excellence in installing and configuring operating systems, networked and local printers, and business applications
Prior experience with IT support ticketing systems
Deep understanding of English Language
Support Tickets experience desired
Service Desk Tickets experience
User administration and bug fixing in a client-server environment
Basic networking concepts
Strong problem solving and analytical skills
Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs.
When you work with us, you’re working with the best. Robert Half has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
Location: SCHAUMBURG, IL
Date Posted: February 15, 2021
Employment Type: Temp to Hire
Job Reference: 01310-0011694945
Staffing Area: Technology u0026 IT
Robert Half International
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