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FREEMAN Technical Lead in Rosemont, Illinois

About Us

We are a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.

Summary

The Technical Lead is responsible for managing, planning and implementing the development side of individual show delivery for our virtual solutions. This includes managing work across multiple development components, ensuring all integrations are set up and tested as well as the front end components of the website are delivered on time and to specification. This role will partner closely with our Customer Success team to ensure client satisfaction at a show level. It will require being focused on both managing upcoming shows as well as providing show coverage both during working hours and after hours.

Essential Duties & Responsibilities

  • Serve as dev lead for assigned events, coordinating all Dev team work completing all key milestones as required by standard department practices

  • Manage and troubleshoot technical issues for shows that they own as well as coordinate the right development resource to resolve any issues

  • Partner closely with our Technical Customer Success and Digital Producers as well as Lead Developers to deliver successful virtual events

  • Responsible for the preparation/training of any dev team members for show day delivery and / or coverage

  • Utilize extensive knowledge of our virtual solutions and services to act as a resource to clients in improving their virtual event experience

  • Evaluate and develop department standards with other core team members to improve the groups workflow

  • Provide Dev Leadership After Hours Coverage on a rotational basis

Education & Experience

  • Bachelor's degree desired or equivalent industry experience

  • Proven success at delivering software solutions in the events industry

  • Demonstrated experience delivering across broad cross functional teams

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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