QuEST Global Operations Lead Support in Rockford, Illinois
Operations Lead Support
Essential Job Functions:
QuEST is seeking an individual to join our team in Rockford, Il. The individual will be working as an Operations Support to Operations and Program Managers where he/she will be responsible for closing out several action items, providing shop floor status and working to push units through the shop floor. The individual must be capable of working on a multidiscipline team, familiar with shop floor production flow and have great communication skills to report out to the team.
Responsibilities include but are not limited to:
Support programs of various production stages from development to production by ordering and tracking unit hardware
Attend department meetings, manage actions and conduct follow-up with owners
Act as a liaison between program schedule and supply base to ensure most accurate lead times are factored in to the proposal.
Identify long lead parts such as castings, bearings, gears, etc. and gather historical lead time data.
Work with internal customers such as engineering, Quality, shop floor, shipping and receiving, and other departments.
Act as liaison between program, engineering and operations
Contribute to creation and maintenance of manufacturing plans as well as hold assembly readiness meetings
Occasionally work with external suppliers to follow up on lead times, schedule and ship dates.
Work with shop floor personnel to document, push through shop floor then ship units.
May provide weekend support for items that require quick customer turnaround
Coordinate production parts through shop floor and various departments and provide status to the team
Secondary Job Functions:
At QuEST, we often challenge our team members to temporarily work outside the scope of their primary job functions to broaden their skills and help the organization. Some of these roles, tasks, and opportunities include:
Execution within multiple services
Project Management: Execution and Support
Onboarding and Professional Development: collaborate and mentor QuEST Team Members
Quality Management and Continuous Improvement
Minimum AS degree with production support experience or equivalent
Proficiency with Microsoft Office tools are required
Experience with SAP, or other MRP system, strongly preferred
Ability to read and interpret blueprints a plus
Strong communication, team work, self-motivation, and organizational skills
Candidates must be US Citizen
Location: Rockford, IL
Travel: Up to 10%
Compensation Type: Hourly Non-Exempt
Auto req ID:
Total Years of Exp:
1 - 3