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Advanced Technology Services IT Support Specialist in Rockford, Illinois

IT Support Specialist

IT / Computer / SoftwareRockford, Illinois

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Description

Innovative Technology Solutions (ITS) is a leading provider of managed IT services that enhance enterprise IT through scalable solutions in device management, service desk, network monitoring and more. With a focus on end user satisfaction, ITS delivers increased employee productivity, optimized system performance and strategic value through measurable infrastructure ROI.Click to learn more about ITSFull Time position w/full benefits.Responsibilities:

  • MS Exchange 2016 and Active Directory support

  • Maintaining City of Rockford email account

  • Creating accounts and maintaining the network

  • Providing work group and/or domain permissions

  • Providing Cisco VOIP support

  • SharePoint support

  • System monitoring

  • Security tracking

  • Supporting end users

Qualifications:

  • Bachelor degree from a four-year college or technical institution and 5 years related experience, or equivalent combination of education and experience

  • Certifications preferred: A+, Net+, MCP, MCSE, and CCNA ( including networking essentials)

  • Team player attitude, organization, self-motivation, and ability to prioritize

  • Outstanding people and communication skills for interaction with other team members

  • Ability to work successfully with computers and software

  • Good customer presence

Benefits:

  • Medical/dental plans

  • Prescription drug program

  • Vision plan

  • 401(k) with company match

  • Tuition reimbursement

  • Flexible spending account

Development and Training:

  • Development is at the core of what we do and ITS is committed to providing our employees with the opportunity to expand their skillsets. You’ll be given the resources and mentorship you need to succeed in a company committed to education, development and organic growth.

ITS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.

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