Group O Quality Manager in Rock Island, Illinois

Group O is searching for a Quality Manager to join our team! The Quality Manager role is responsible to oversee and manage the Quality Management System (QMS) activities by partnering with business process owners to develop process definitions for client solutions, establish controlled document protocols, and audit compliance to QMS practices. These activities will be designed and implemented in the most effective and efficient way, in accordance with applicable ISO/TL Standards.

  • Manage and coordinate QMS activities in accordance with all applicable ISO Quality Management Systems.

  • Provide leadership in assuring that customer requirements are understood and that any expectations are met or exceeded.

  • Ensure that monitoring and measuring processes are established, including data capture, data analysis, review and applicable action taking.

  • Ensure that processes needed by the QMS are defined, documented, understood, implemented, and maintained.

  • Ensure that company policies and guidelines are defined, documented, implemented, understood, maintained and controlled.

  • Oversee inspection activities to ensure compliance with known customer, industry, self-imposed or regulatory requirements.

  • Provide facilitation and leadership for corrective, preventive, and continuous improvement activities.

  • Act as a liaison between department on quality issues that are related to multiple departments or parties.


  • Bachelor’s degree and 5 Years relevant experience, or 10 years of relevant experience.

  • 3 Years of auditing experience related to ISO 9001 or similar standard(s).

  • Experience working with Continual Improvement methodologies and tools.


  • Auditor training required, preferably lead auditor training.


  • MS Office Suite Proficiency

  • Database Familiarity

  • Reporting / Analytical Abilities

  • Communication ( Written, Verbal)

  • Process Flows / Value Mapping

Desired Skills:

  • Facilitation

  • Microsoft Office Suite Outlook and Warehouse Management System

  • Training

  • Team Building

  • Six Sigma


  • Bachelor’s degree or 5 Years relevant work experience in lieu of.

ID: 2018-1765

Division: Supply Chain

External Company Name: Group O, Inc.

External Company URL:

Street: 2916 78th Avenue W