Work in Illinois Manufacturing Jobs

Job Information

Delaware North Slot Service Technician, GEM Alsip in Naperville, Illinois

The Opportunity

Delaware North Gaming is hiring Slot Service Technicians to join our team at GEM (Gaming & Entertainment Management) in Alsip, Illinois. Under the guidance of the Service Technical Manager, Slot Service Technicians ensure all video gaming technologies (VGT) machines are kept in good working order in accordance with the Delaware North's operational standards and gaming regulations.


  • Ensure all GEM owned equipment is kept operational and in compliance with state regulations.

  • Develop working knowledge of gaming machine parts as well as equipment operation and repair.

  • Organize, prioritize, and handle multiple projects simultaneously.

  • Perform as a team member and assist fellow employees to ensure a smooth operation.

  • Ensure all established policies and procedures are adhered to ensure protection of assets and GEM personnel.

  • Must be comfortable securing, handling, and transporting large sums of currency.

  • Conflict resolution regarding gaming equipment issues.

  • Work as ambassador for GEM as part of daily job function.


  • One to three years related experience and/or training required.

  • Basic math skills including addition and subtraction.

  • Intermediate computer skills including e-mail, spreadsheets, graphics, routine data base activity, and record keeping, as well as basic smart phone and GPS knowledge.

  • Maintain a valid driver’s license.

  • Must be able to maintain appropriate licensure in accordance with the State of Illinois Requirements.

  • Able and willing to work flexible work schedule.

  • General knowledge of gaming regulations.

Physical Requirements

  • Ability to operate a motor vehicle for extended periods of time.

  • Able to lift and carry a minimum of 70 pounds occasionally.

  • Ability to stand, sit, and kneel for brief periods.

  • Ability to work in an indoor, loud, and smoky gaming environment.

  • Ability to operate a motor vehicle under adverse driving conditions.

  • Ability to work in an environment where gaming and alcohol consumption occur.

Who We Are

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.