Thresholds Residential Support Specialist in Morton Grove, Illinois

Requisition Number


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Residential Support Specialist


Morton Grove




Join us in changing people’s lives! Thresholds is a community mental health agency, which serves individuals with serious mental health needs within the community. We assist our members with independent living skills, coping skills, crisis intervention,

medical, housing and benefits.

Thresholds, a national leader in mental health services, is a recipient of the Chicago Tribune “Top 100 Workplaces" for four consecutive years and a 10-time winner of Chicago’s “101 Best and Brightest Companies to Work For". Through our more than 75 Chicagoland

locations and 30 innovative programs, Thresholds provides healthcare, housing and hope for over 15,000 adults and youth.

Residential Support Specialist

The Residential Support Specialist (Specialist) will provide direct service to members in a residential setting, operating 24 hours a day. The Specialist will provide support necessary to assist members to live as independently as possible.


  • Under the direct supervision, gathers member information and assesses the need for service, makes recommendations for treatment, identifies and investigates existing natural resources and supports, explains options available to the member and assists in

the application process.

  • Assists in the development and implementation of a Thresholds’ Service Plan. Works in cooperation with the psychiatrist, other team members, the member, their support systems, and collaborating agencies.

  • Advocates and assists with problem solving/resolution that will help the member access and utilize support from the community or family.

  • Teaches members independent and community living skills, such as housekeeping, shopping, meal preparation and personal hygiene as well as the development of functional, interpersonal, family and coping skills.

  • Keeps the residence neat and clean at all times.Advises Supervisor, Team Leader, or designee of any maintenance problems and issues.Responsible for the creation of a safe, clean, interesting, and inviting atmosphere for members

  • Supports and promotes member self-advocacy and participation in decision making, treatment and treatment planning.

  • Identifies risk factors related to the relapse and development of relapse prevention plans and strategies.Develops resources within the agency and/or community.

  • Monitors self-administration of medication. This includes all procedures associated with the documentation of medication monitoring of self-administration in keeping with Thresholds’ standards, as well as procedures to follow in the event that there is

any disruption to the medication schedule.

  • Attends all required meetings as assigned.

  • Assures that all Thresholds records are organized in a systematic and organized fashion.Follows all appropriate safeguards with regard to the confidential files maintained at the Program. Follows all policies and procedures pertaining to all records, including

but not limited to, restricting access to all records per agency policy.

  • Other duties as assigned.


  • May be required to oversee and maintain the safety of the members, staff and visitors. This requires the upkeep of fire and safety equipment and document accordingly. Conduct all safety drills in conformance with current CARF and Agency standards and complete

documentation as instructed.

  • May be required to work flexible schedules and be available to work on weekends or evenings.



  • Must at a minimum, meet Office of Mental Health Rule 132 credential requirements for a Qualified Mental Health Professional including a Master’s degree in social work, counseling, psychology or closely related field.

  • Candidates meeting rule 132 standards as a Licensed Professional in the Healing Arts (LPHA) are preferred.


  • Ability to work cooperatively with other members, their support systems, collaborating agencies, other co-workers, and management.

  • Ability to exercise discretion and independent judgment in solving members’ problems, responding to emergencies and generally managing the service environment.

  • Trained in Basic First Aid including the Heimlich Maneuver and CPR

  • Computer proficiency, including the ability to use email and working knowledge of pertinent software.


  • Ability to travel and maneuver between Program locations.

  • Light work: Exerting up to 20 pounds of force occasionally and/or a negotiable amount of force constantly to move objects.

  • The worker is subject to both environmental conditions:Activities occur inside and outside.

  • Please view Equal Employment Opportunity Posters provided by OFCCP