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Apex Systems Hardware Technician- 1st Shift (8-5pm) (1020500) in Hanover Park, Illinois

This job was posted by : For more information, please see: Hardware Repair Technician (8am-5pm) 12 month contract + extensions or conversionApex Systems, the nation's 2nd largest IT Staffing organization, has an immediate and exciting opportunity for a hardware repair technician for one the Nation's Top companies located in Hanover Park, IL. This opportunity is for a 6 Month Contract-to-Hire.*Please send resume in Word Format*Contact: Julia, or 773-824-1032Basic Function of the JobAs a Hardware Repair Technician you will perform configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware, peripherals, and software configuration.Work PerformedTo perform this job successfully; an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.Essential Functions of the Job:Hardware: Configure hardware including desktops, laptops, mobile devices, servers. Deploy images and customize software based on provided work instructions. Identify and troubleshoot system hardware problems. Perform Quality Control inspections. Provide Labs Management with reports that include daily and/or weekly productivity. Time management skills to ensure the efficient utilization of clients resources including parts, tools, inventory, own time, etc. Maintain and protect clients assets and property, including spare parts, client-supplied product, loaners, tools, test equipment, etc. Escalate problems and issue to Management as appropriate. This includes, but is not limited to, problems exceeding commitments with regard to response time, lack of spare parts, training, or any other actual or potential client satisfaction issues. Represent Apex in a professional and business-like manner and communicates effectively with associates and their client's. Complete all required documentation involved within a project to ensure accurate billing with respect to warranty or contract. This includes getting all required information to the management immediately. Maintain efficient utilization of space in the work area. Assist other team members on projects as assigned. Ability to use a pallet jack is required for this position. For National Repair Center assignments: Performs necessary hardware and peripheral repairs. This includes, but is not limited to, identifying the problem and determining the most efficient and cost effective way to resolve the problem, keeping customer downtime to a minimum. Other work related duties as assigned.Preferred RequirementsLAN/WAN, and ability to automate tasks using basic scripting techniques a plus.Minimum RequirementsEducation / Experience:Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.PC's, messaging and server software applications experience required.Hardware/peripherals/softwareExtensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.Minimum of one-year hardware troubleshooting experience, which needs to include laptops and desktop for Tier 1 vendors.Familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier 1 products (IBM, Compaq, HP, Toshiba).A+ certification and at least one vendor hardware certification required. Minimum of one (1) year bench and/or on-site service technical experience.Must seek to obtain certification for full-time employmentKnowledge, Skills, & AbilitiesHigh level of technical proficiency with IT equipment is necessary. Working knowledge in major desktop operating systems (Windows 7, 8.x, 10, OSX, iOS). Comfort and familiarity with assembly and re-assembly of devices is required. Excellent troubleshooting skills needed. Must have the ability to keep current with alternative systems and technology and make technology recommendations to management consistent with the company's business and systems strategies. Ability to enter data into systems accurately required. Must have the ability to multitask with strong organization and time management skills. Must be able to respond effectively to inquiries or complaints within a timely fashion. Knowledge of receiving, warehouse and safety procedures.Physical DemandsThe physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to: stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone keyboard, reach, stoop and kneel.Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus due to computer work.Moderate t