General Electric Field Service and Technical Advising Specialist in Galesburg, Illinois

Role Summary:

The Field Service and Technical Advising Specialist will provide expertise in an advisory capacity to the railroad. In this role you will follow an individual work plan, meet day-to-day short-term objectives, and have the ability to resolve issues through immediate action or short-term planning.

Essential Responsibilities:

  • Provide clear communication and technical guidance to railroad employees, management, GE employees, including; troubleshooting, material assistance, tooling and / or locomotive status, safety procedures, productivity and process improvements, and contract requirement clarification

  • Coordinate and provide instruction on key programs and procedures related to locomotive maintenance / modifications

  • Develop and maintain strong customer relationships to create repair opportunities in the shop and to gain access to craftsman labor force

  • Train and monitor work activities for safe and efficient locomotive repairs

  • Work as part of a cross functional team, driving a "one team" focus, dedicated to customer success within the shop

  • Ensure compliance with all applicable regulations, OSHA work practices, and industry / site specific work rules

  • Be responsible for all shift performance and execution, customer communications and issue resolution

  • Make risk assessments balancing customer requests with GE requirements

  • Work with various software systems to manage material, labor plans, and other systemic requirements

  • Work with customers externally and internally to identify new opportunities to improve our current processes as well as design and implement progressive management processes and systems based on LEAN and Six Sigma


  • Bachelor’s Degree in a Technical discipline from an accredited college or university (or Associate’s Degree in Technical discipline with a minimum of 2 years of professional work experience, or a High School Diploma / GED with a minimum of 4 years of experience in Services)

Desired Characteristics:

  • Bachelor's Degree in Engineering

  • Additional experience in industrial / utility / power plant systems

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills

  • Ability to work independently

  • Strong problem solving skills

About Us:

GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Locations: United States; Illinois; Galesburg

GE will only employ those who are legally authorized to work in the United States for this opening.