General Electric Field Service and Technical Advising Specialist in Galesburg, Illinois
The Field Service and Technical Advising Specialist will provide expertise in an advisory capacity to the railroad. In this role you will follow an individual work plan, meet day-to-day short-term objectives, and have the ability to resolve issues through immediate action or short-term planning.
Provide clear communication and technical guidance to railroad employees, management, GE employees, including; troubleshooting, material assistance, tooling and / or locomotive status, safety procedures, productivity and process improvements, and contract requirement clarification
Coordinate and provide instruction on key programs and procedures related to locomotive maintenance / modifications
Develop and maintain strong customer relationships to create repair opportunities in the shop and to gain access to craftsman labor force
Train and monitor work activities for safe and efficient locomotive repairs
Work as part of a cross functional team, driving a "one team" focus, dedicated to customer success within the shop
Ensure compliance with all applicable regulations, OSHA work practices, and industry / site specific work rules
Be responsible for all shift performance and execution, customer communications and issue resolution
Make risk assessments balancing customer requests with GE requirements
Work with various software systems to manage material, labor plans, and other systemic requirements
Work with customers externally and internally to identify new opportunities to improve our current processes as well as design and implement progressive management processes and systems based on LEAN and Six Sigma
- Bachelor’s Degree in a Technical discipline from an accredited college or university (or Associate’s Degree in Technical discipline with a minimum of 2 years of professional work experience, or a High School Diploma / GED with a minimum of 4 years of experience in Services)
Bachelor's Degree in Engineering
Additional experience in industrial / utility / power plant systems
Strong oral and written communication skills
Strong interpersonal and leadership skills
Ability to work independently
Strong problem solving skills
GE is the world's Digital Industrial Company, transforming industry with software-defined machines and solutions that are connected, responsive and predictive. Through our people, leadership development, services, technology and scale, GE delivers better outcomes for global customers by speaking the language of industry.
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer at http://www.ge.com/sites/default/files/15-000845%20EEO%20combined.pdf . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Locations: United States; Illinois; Galesburg
GE will only employ those who are legally authorized to work in the United States for this opening.