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Grant Thornton LLP Cloud and Infrastructure Analyst in Downers Grove, Illinois

Grant Thornton LLP (Grant Thornton) is the U.S member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit, tax and advisory firms. We’ve never been a typical professional services firm. We put people first, and that is what sets us apart.

As one of the fastest-growing professional services firms in the world, Grant Thornton LLP is continuously seeking top talent. Discover a place where you’ll work with a team of professionals, dedicated to providing bold leadership and distinctive client service. Spend each day engaged in meaningful and challenging work. Be supported in your professional growth and recognized for your contributions.

TheCloud and Infrastructure Analystis responsible for understanding, supporting, and maintaining Grant Thornton’s server, datacenter, and cloud environment ecosystem of SaaS, hosting, and service providers. Additionally, the analyst will support internal processes as part of the overall infrastructure delivery and support efforts to meet evolving business needs.

/Responsibilities///

Provide subject matter expertise related to enterprise server, datacenter, and cloud environments focusing on compute and storage

Participate in defined IT change approval board (CAB) and change management processes

Participation in server, datacenter, and cloud related incident management and post incident review process

Contribute to CMDB maintenance, focused on compute and storage environment documentation

Analyze compute and storage reports, capacity and metrics across compute and storage ecosystems and escalate or inquire as appropriate

Coordinate with various 3rd party / external service providers on the compute and storage platforms they support

Participate in solution design/delivery process in design and delivery of cloud and on-prem solutions to support business applications

Maintain the ITSM catalog of supported compute and storage capabilities

Administer and support compute and storage platforms

Other duties as assigned

/Qualifications///

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience

Experience supporting compute and storage platforms in a datacenter environment

Minimum 5 years of experience in comparable role with at least 3 years of recent experience managing Azure Cloud Services

Experience working with managed service providers, cloud services, hosted solutions and Windows server environments

Experience creating and review technical documentation

Proficiency in ITIL framework and methodologies including CMDB

Solid understanding of applications, data, integrations and infrastructure architecture

Solid analytical skills, experience solving practical issues and engaging cross functional teams

Working knowledge of distributed systems in an enterprise environment

Infrastructure support background: virtualization, DNS, DHCP, data backup, disaster recovery, high availability

Ability to successfully communicate with business partners, management, vendors and technical teams

Familiarity with Azure DevOps or comparable systems

Strong customer service skills

BENEFITS: Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits please visit http://www.gt.com/.

It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

Title: Cloud and Infrastructure Analyst

Location: IL-Downers Grove

Requisition ID: 047578

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