Randstad HR Operations Coordinator in Des Plaines, Illinois

HR Operations Coordinator

job details:

  • location:Des Plaines, IL

  • salary:$18 - $20 per hour

  • date posted:Friday, January 11, 2019

  • experience:2 Years

  • job type:Contract

  • industry:Accommodation and Food Services

  • reference:449591

  • questions:312-917-1515.

job description

HR Operations Coordinator

job summary:

Our industry-leading client headquartered in the Rosemont area is looking for HR Operations Coordinator to join their team for a 4+ month contract assignment. This role is with an industry leading organization with a wonderful company culture.

location: Des Plaines, Illinois

job type: Contract

salary: $18 - 20 per hour

work hours: 9 to 5

education: High School

experience: 2 Years


  • Provide customers (employees, managers, and division HR) accurate, consistent and timely responses and explanations covering a variety of topics, from general HR policy to HR systems support (includes but not limited to Employee Lifecycle transactions, Employee Handbook inquires, support of online HR systems)

  • Leverage knowledge base and other available information to troubleshoot and resolve issues ranging from single questions to highly detailed issues

  • Process requests submitted from the divisions, entering data or completing transactional processing into HR systems (PeopleSoft, Taleo, and other Talent Management solutions)

  • A complete variety of back office related activities, including but not limited to, responding to requests for data, maintaining personnel files, and preparing spreadsheets for data uploads into various HR systems

  • Leverage workflow tools to initiate and monitor to completion of all activities in work lists

  • Consider the impact of HR related transactions on employee pay/payroll processing and coordinate activities and data maintenance accordingly

  • Partner with HR Operations, HRIS, other HR functional area and third-party provider teams to support efficient research and issue resolution

  • Escalate requests, as needed, to appropriate internal and/or external parties and monitor progress until resolution

  • Periodically complete audit and reconciliation of data

  • Update HR Operations procedural documentation for processes supported by HR Shared Services


  • A minimum of 2 years of related Human Resource experience either in HRIS or Generalist function, required

  • 1-2 years working in roles within a call center or shared services environment, preferred

  • Excellent customer service and strong communication skills are required

  • Must be detail oriented with the ability to follow up on multiple tasks at a time with a high sense of urgency

  • Must have Workday experience

Apply now if interested! We will quickly review your qualifications and will contact you soon if you are a potential fit, so we can discuss the details further!

skills: Benefits, HRIS, Administration, Customer Service, Workday

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.