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Job Information

Essendant Operations Process & Systems Manager in Deerfield, Illinois

Description

Major Responsibilities

  • Become the process and systems Subject Matter Expert (SME) within the assigned areas (example: Inbound, Outbound, Inventory Control).

  • Collaborate with leaders within our internal supply chain on continuous improvement projects, related to operational efficiencies, improved services and quality.

  • Partner with IT to identify and create system-related solutions and enhancements to serve the business and it’s changing needs.

  • Create and manage testing requirements for system solutions with IT and supply chain leadership.

  • Serve as a ‘gatekeeper’ and maintain up-to-date Standard Operating Procedures (SOPs).

  • Make recommendations and engage to support the organization’s 1-3-year strategic plan for warehouse operations.

  • Identify and recommend new process improvements, supply chain opportunities, technological enhancements and workflow efficiencies. Provide the necessary documentation to support the initiatives and assist in developing the business case.

  • Ability to lead cross-functional business teams to create solutions that improve facilities process consistency, enhance the customer experience and drive technological advancements.

  • Ability to train and influence operators within the internal supply chain.

  • Ability to communicate effectively and to take strong and sometimes contrary positions when required.

  • Promote a culture that fosters innovation and sharing best practices between facilities and across functions within the supply chain.

  • Support efforts to ensure supply chain functions are meeting service level requirements for customers, provide immediate feedback when opportunities arise, and initiate remediation as needed.

Skills/Knowledge Required

  • Warehouse Management System experience is required.

  • Root cause analysis skills and workflow improvement ability are required.

  • Six Sigma, Lean, 5S certification and training are strongly preferred.

  • Expert ability to lead and work with cross-functional business teams or process improvement teams.

  • Strong problem-solving skills – analysis, inquiry, fact finding and solution identification.

  • Strong written and oral communication skills to effectively communicate thoughts and influence others.

  • Ability to create business requirement documents (new processes, system enhancements, etc.) for IT and leadership.

  • Strong organizational, project management and coordination skills.

  • Strong time management skills and proven ability to work within constrictive timelines.

  • Strong PC skills: Outlook, Access, Excel, PowerPoint and other data gathering software tools (ie Hyperion).

  • Strong customer-focus.

  • Limited travel may be required (less than 10%).

Education and Experience

  • Bachelor’s degree in Business Management, Supply Chain Management or equivalent.

  • Minimum of five years of experience in a supply chain management role.

  • Minimum of three years of project management experience.

Qualifications

Education

Required

  • Bachelors or better

Experience

Required

  • 3 years: Project Management

  • 5 years: Supply Chain Management

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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