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Robert Half International PC Tech/Help Desk in CRYSTAL LAKE, Illinois


If you're looking for your next employment opportunity, contact Robert Half Technology to find out more about becoming a Help Desk I in an innovative and fast-paced work environment at a company in the Education industry. To be successful in this role, you should be a creative problem solver who enjoys working in a dynamic and rapidly-changing work environment. This is a position that will support local and field users as a highly visible role that has a positive impact on both the department and the company. This Help Desk I role is located in the Crystal Lake, Illinois area and is a short term opportunity.

Your responsibilities in this role

  • Independently investigate and implement solutions to technical issues

  • Deliver IT support for operating systems, productivity sofware, and a variety of other applications used internally

  • Help and follow up on technical help tickets submitted via phone, email, and walk-ups

  • Troubleshoot recurring technical issues and suggest solutions to address the root of the problems


  • Familiarity with Google Drive and Zoom

  • Proven experience in installing and configuring operating systems

  • 1+ years of prior experience troubleshooting software and hardware issues

  • IT support ticketing system experience desired

  • Excellent problem-solving skills

-Great customer service skills

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: DOE


Date Posted: September 10, 2020

Employment Type: Temporary

Job Reference: 01310-0011553953

Staffing Area: Technology u0026 IT