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CVS Health Senior Engineer Advisor in Chicago, Illinois


Job Description:

The Hybrid Cloud Enablement (HCE) organization leads the end-to-end delivery and operations of cloud services to the CVS Health enterprise. Within HCE's Delivery team, the Cloud Intake Lead is responsible for orchestrating the triage of incoming requests for cloud services and their transition into formal projects. This role engages new and existing cloud customers to guide them through a customer-centric process that includes identifying their high-level needs, coordinating the exploration of cloud possibilities, clearing obstacles and ushering the body of work into project pipelines. This role is also responsible for owning the delivery of projects to contribute to the execution of the hybrid cloud strategy.

Looking for a cloud savvy and customer-focused relationship builder with skills in project management and consulting. Must have technical experience working with IT infrastructure and public cloud technologies. Must be organizationally savvy and adaptable to accommodate a broad spectrum of varying customer needs around technology guidance, process mentorship, control and support.



Job Group:

Information Technology

Full or Part Time:

Full Time

Supervisory Responsibilities:


Percent of Travel Required:

0 - 10%

Posting Job Title:

Cloud Intake Lead, Senior Advisor - 73794BR

Potential Telework Position:


Additional Locations:

CO-Denver, CT-Hartford, IL-Chicago, MA-Burlington, PA-Blue Bell, RI-Providence

Primary Location (City, State):


EEO Statement:

Aetna is an Equal Opportunity, Affirmative Action Employer

Resource Group:


Fundamental Components:

  • Triage incoming project evaluation requests for cloud services

  • Apply consulting and critical thinking skills to build a customer-centric path forward to cloud enablement

  • Usher and support customers throughout the cloud project intake process

  • Facilitate the elimination of obstacles that are impediments to progress

  • Work in partnership with other infrastructure and enterprise teams to:

  • Coordinate the evaluation of customer requests, identification of funding sources for projects and cost estimation of cloud solutions

  • Assemble appropriate enterprise resources to service customer needs

  • Provide management overviews, reports and insights on the cloud intake pipeline

  • Lead pipeline related discussions in pipeline/activity review meetings

  • Manage the project delivery for select projects

  • Act as a liaison between Hybrid Cloud Enablement and other infrastructure/enterprise teams throughout the intake process

  • Build trust and positive relationships with key customers

  • Communicate clearly and engage with senior IT leaders and staff

  • Apply critical thinking to tackle problems with a high degree of customer focus

  • Apply project management methods to coordinate small-to-medium bodies of work

  • Zoom in/out from the big picture

  • Work in a high-volume, time-sensitive environment

Background Experience:

8 years of project management, consulting experience or related experience

4 years of experience in IT Infrastructure

2 years of experience in Cloud technologies (IaaS, PaaS, and SaaS)


Benefits Program:

Benefit eligibility may vary by position.

Candidate Privacy Information:

Aetna takes our candidate's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.

Clinical Licensure Required: