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United Airlines Senior Cloud Infrastructure Engineer in Chicago, Illinois

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The United IT team designs, develops and maintains massively scaling technology solutions that are brought to life with innovative architectures, data analytics and digital solutions.

Job overview and responsibilities

The Senior Cloud Infrastructure Engineer will provide architectural direction and implementation for virtual private clouds with Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) footprint with the cloud vendors like AWS or Azure. Participate in, support, and direct the engineering efforts for Customer Technology Platforms migration to the cloud. Mentor, train, and lead fellow team members and peers through design and implementation decisions to achieve balance between strategic design and tactical needs for the company initiatives.

  • This position will also setup the operations and monitoring for the Infrastructure in the cloud

  • Design and implement IaaS / PaaS architecture roadmaps for the cloud to host various application services, as well as the container orchestration systems, container runtimes and container repositories / registries

  • Develop and implement best practices to be used by other teams designed to increase productivity working in the cloud

  • Participate in deep architectural discussions to ensure solutions are designed for successful deployment, security, and high availability in the cloud

  • Recommend architecture to meet business requirements

  • Design, implement, and maintain server, storage, network, and security infrastructure

  • Design, implement, and test disaster recovery and business continuity architecture

  • Create and implement automation for cloud platforms as well as operations, monitoring and alerting purposes

  • Ensure all infrastructure components meet proper performance and capacity standards

  • Troubleshoot production issues and respond to after-hours escalations

  • Verify and resolve configuration and other non-software related issues


  • BS/BA, preferably in a technical or scientific field or equivalent experience, education or training

  • 5 or more years of experience in Infrastructure Engineering and Architecture

  • Experience with one or more cloud platforms required like AWS and Azure

  • Experience with one or more containers and container managers like Docker, Docker swarm, Kubernetes etc.

  • Proficient with Infrastructure Engineering Architecture like VNets, Firewalls, NATs, ACL’s, Security Groups and Routing etc.

  • Proficient with one or more cloud providers like AWS or Azure

  • Proficient in one or more containers like Docker

  • Proficient in one or more container orchestration engines like Kubernetes and Docker swarm

  • Understanding of SaaS, PaaS, CaaS and IaaS

  • Understands Technology systems & application

  • Business Acumen

  • Creativity & Innovation

  • Persuasion

  • "Big Picture" Thinker

  • Strategic

  • Effective Communication (verbal + written)

  • Exceptional at coding and on time delivery of quality components and or applications

  • Working problems of moderate scope where analysis of situations or data requires review of a variety of factors

  • Triage or analysis of situations for production support

  • Excel with on time delivery with minimal supervision

  • Must be legally authorized to work in the United States for any employer without sponsorship

  • Successful completion of interview required to meet job qualification

  • Reliable, punctual attendance is an essential function of the position


  • 1-2 years in Airline Industry

  • Experience with multiple RDBMS, SQL Server (2008, 2012), Oracle 11g

  • AWS or Azure Certification

  • Knowledge of Software Development Languages & Tools, C#,, MS Visual Studio, MS TFS

  • Knowledge with API Design & API Management

  • Knowledge and experience with Microsoft Technology Stack, Windows Server OS (2008, 2012), IIS 7, 7.5, MSMQ, Net Framework 4.0, 4.5

  • Understanding on API Management and API Gateways

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT

Division: 47 Technology/IT

Function: Information Technology

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled