Kelly Services Procurement Specialist in Chicago, Illinois

Client Services Procurement Specialist / Contingent Workforce Outsourcing (CWO)

KellyOCG, a division of Kelly Services is looking for an individual who has the ability to act as a Client Services Procurement Specialist / Case Manager.

As part of Kelly's Outsourcing Consulting Group (OCG), CWO leverages staffing, procurement, and supplier management expertise to bring customers an end-to-end centralized workforce management program. This position will sit onsite at our client location in Deerfield, IL.

  • Facilitating and monitoring the IC/RFx/SOW process life cycle and establishing and managing relationships between the Independent Contractors, Service Providers, Engagement Managers, Procurement and Stakeholders to ensure that all processes are executed in a timely manner.

  • Facilitate the IC process lifecycle by: Engage with engagement manager to determine appropriate path for engaging talent Initiate IC evaluation and supplier on-boarding.

  • Review and monitor request status and progress.

  • Provide IC program education.

  • Conduct just in time training to Suppliers and Hiring Managers when resolving issues.

  • Manage the Non-Qualified IC process.

Facilitate the RFx process life cycle to SOW award by:

  • Engage with engagement manager to finalize RFx and determine appropriate path to SOW Ensure RFx compliance with client and KellyOCG policies

  • Release RFx to preferred suppliers based on supplier capabilities matrix and coordinate follow up calls

  • Coordinate and schedule supplier presentations

  • Partner with Stakeholders to determine bid winner and conduct negotiations as needed

Facilitate the SOW process lifecycle from creation to project end by:

  • Monitor approvals by manager and service provider, create amendments for changes, track PO spend and monitor project end date.

  • Ensure timely submittal of milestone payments, audit for accurate invoicing information and research and resolve supplier payment issues.

  • Establishing and building a professional rapport, following up consistently and maintaining on-going contact and communication.

  • Act as a cooperative and contributing team member of the program to ensure that a high level of service is always offered to customers, suppliers and program stakeholders.

  • Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving stakeholder experience.

  • Proactively identify service delivery issues and coordinate timely resolution.

  • Maintain project and case records in the designated technology platforms.

  • Upon request, produce standard and ad-hoc reports from technology platforms.

  • Analyze and present results.

Job Requirements:

  • Minimum Education Required: BA/BS or equivalent experience.

  • Procurement, Technical or Business related field;

  • High School diploma required Minimum

  • Years’ Experience required: 3-5 years’ experience-Procurement, Process Improvement or Operations processing Statements of Work

  • Skills Required: Engineering recruiting/staffing experience highly preferred Bilingual Spanish desired but not required

  • Proficient in developing professional relationships with clients and suppliers.

  • Excellent communication skills including verbal, written and listening Ability to problem solve

  • Proficient negotiation skills Ability to prioritize and effectively handle multiple tasks that require detail orientation

  • Ability to lead and/or contribute to a team environment

  • Demonstrate initiative and self-motivation

  • Efficient time management skills

  • Functional PC and internet skills to include MS Word, Excel, PowerPoint and other internet based web tools.