Kelly Services Procurement Specialist in Chicago, Illinois
Client Services Procurement Specialist / Contingent Workforce Outsourcing (CWO)
KellyOCG, a division of Kelly Services is looking for an individual who has the ability to act as a Client Services Procurement Specialist / Case Manager.
As part of Kelly's Outsourcing Consulting Group (OCG), CWO leverages staffing, procurement, and supplier management expertise to bring customers an end-to-end centralized workforce management program. This position will sit onsite at our client location in Deerfield, IL.
Facilitating and monitoring the IC/RFx/SOW process life cycle and establishing and managing relationships between the Independent Contractors, Service Providers, Engagement Managers, Procurement and Stakeholders to ensure that all processes are executed in a timely manner.
Facilitate the IC process lifecycle by: Engage with engagement manager to determine appropriate path for engaging talent Initiate IC evaluation and supplier on-boarding.
Review and monitor request status and progress.
Provide IC program education.
Conduct just in time training to Suppliers and Hiring Managers when resolving issues.
Manage the Non-Qualified IC process.
Facilitate the RFx process life cycle to SOW award by:
Engage with engagement manager to finalize RFx and determine appropriate path to SOW Ensure RFx compliance with client and KellyOCG policies
Release RFx to preferred suppliers based on supplier capabilities matrix and coordinate follow up calls
Coordinate and schedule supplier presentations
Partner with Stakeholders to determine bid winner and conduct negotiations as needed
Facilitate the SOW process lifecycle from creation to project end by:
Monitor approvals by manager and service provider, create amendments for changes, track PO spend and monitor project end date.
Ensure timely submittal of milestone payments, audit for accurate invoicing information and research and resolve supplier payment issues.
Establishing and building a professional rapport, following up consistently and maintaining on-going contact and communication.
Act as a cooperative and contributing team member of the program to ensure that a high level of service is always offered to customers, suppliers and program stakeholders.
Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving stakeholder experience.
Proactively identify service delivery issues and coordinate timely resolution.
Maintain project and case records in the designated technology platforms.
Upon request, produce standard and ad-hoc reports from technology platforms.
Analyze and present results.
Minimum Education Required: BA/BS or equivalent experience.
Procurement, Technical or Business related field;
High School diploma required Minimum
Years’ Experience required: 3-5 years’ experience-Procurement, Process Improvement or Operations processing Statements of Work
Skills Required: Engineering recruiting/staffing experience highly preferred Bilingual Spanish desired but not required
Proficient in developing professional relationships with clients and suppliers.
Excellent communication skills including verbal, written and listening Ability to problem solve
Proficient negotiation skills Ability to prioritize and effectively handle multiple tasks that require detail orientation
Ability to lead and/or contribute to a team environment
Demonstrate initiative and self-motivation
Efficient time management skills
Functional PC and internet skills to include MS Word, Excel, PowerPoint and other internet based web tools.