Hired by Matrix, Inc. Lead Support Engineer in Chicago, Illinois

Lead Support Engineer

Job Type:Contract

Job Location:Chicago


Job Description:

Job Summary

  • Our Client, a global investment and advisory financial services firm, is seeking a Software Engineer Lead to join their Chicago office.

  • This member will be part of the Applications team. This team is responsible for designing, developing, modifying, adapting and implementing short- and long-term solutions to information technology (IT) needs through new and existing applications, systems architecture, and network systems and applications infrastructure.

  • In addition, this group reviews system requirements and business processes and codes, tests, debugs and implements software solutions.


This person will be responsible for the development and support of applications. This may also include debugging current systems, programming enhancements, or modules of new systems. Specific responsibilities include:

  • Lead the software engineer team by designing, developing, supporting and maintaining software

  • Develop and build complex application systems

  • Sustain systems software engineering policies and procedures and implement best practices Independently solve a range of complex or non-standard in consideration of potential impacts and formulate and deliver innovative ideas and solutions using best practice and standards

  • Take ownership for large and complex projects that may have multiple phases or work streams from start to finish to ensure successful implementation

  • Assess IT standards and strategies and business needs to guide well-informed decisions

  • Determine which applications/servers/databases/software require programming, administration, debugging and contribute to the generation of the priority list or calendar

  • Maintain the appropriate computing environments for the development and test teams to ensure the teams are using the correct tools and environments

  • Work with business representatives and leaders as needed to understand business needs and/or limitations and resulting requirements and identify gaps in requirements for business representatives and ensure requirements are complete before moving on to specs phase

  • Develop detailed specs for major enhancements or new systems that are clearly aligned to system requirements as defined by business representatives; or collect specifications, prioritize them and delegate pieces/next steps to fellow software engineers

  • Write complex code and maintain continuous integrations and processes and may review the code of other Engineers

  • Deliver the final code for deployment

  • Work with business representatives to understand overall outcomes of testing phase and understand and weigh implications of results on the business and recommend appropriate solutions considering impact and risk and cost

  • Monitor system-wide tests to continually improve products, services, and processes

  • Review and refine processes defined by team members as needed to ensure successful delivery, implementation and release of enhancements or other projects



  • Bachelor’s degree with at least eight years of relevant experience

  • Working knowledge of the financial services industry preferred

  • Extensive understanding and knowledge of advanced software development methodologies, tools, and techniques

  • General, cross-functional IT knowledge, including LAN & WAN networking, systems and data security virtualization, storage networks, telephony, internet, database management required

  • Basic understanding of generally accepted requirements gathering, testing and implementation methodologies from a technical and business perspective

  • Must have technical experience in the following: in C#, SQL server, T-SQL, writing queries, JavaScript, content management systems, data models or database engineering, service architecture, object relational mappings, scripting, system architecture, IIS, Windows, and HTML

Please submit your resume for consideration. Once submitted, feel free to contact Rahul at 630-580-0309 for additional information.

Approx. Duration: 5 months

About Hired By Matrix

Hired by Matrix, Inc. founded in 1986, is a certified Woman-Owned Business Enterprise (WBE) dedicated to providing the highest quality of job opportunities to our candidates and staffing services to our clients. We are a full service staffing firm with experience recruiting and delivering for IT, Accounting & Finance, Administrative & Clerical, Clinical & Scientific, and Marketing disciplines. Our long history in the staffing industry and dedication to excellence are the key differentiators that have fueled our success for over 30 years.

As the staffing industry evolves, Hired by Matrix continues to develop and grow. By combining our expertise with a keen understanding of each client’s needs we are able to source for the most qualified candidates. Our commitment to servicing our clients corresponds with our commitment to finding the perfect match between our clients and candidates and maintaining our relationships long term.

Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days and a 401k option after one year.Equal Opportunity EmployerWBENC CertifiedWOSB Certified*CEO Sharon Olzerowicz serves on the WBENC Board and is a long-standing member of the Forum Governing Group.

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