Salesforce.com, Inc Enterprise Architect, Retail and Consumer Group in Chicago, Illinois
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The Enterprise Architect is a customer-facing enterprise domain expert applying broad technical skills, with deep industry knowledge and business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption.
The Enterprise Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. With a strong blend of technical and sales skills the Enterprise Cloud Architect uses a consultative approach to understand business and technical requirements.
The Enterprise Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard EA frameworks and Salesforce EA methodologies.
With a broad technology background including solution architecture, technical architecture, software/systems engineering, cloud computing, governance and SDLC, the Enterprise Architect leads key discussions and considerations around change programs from both a business and technical perspective.
The Enterprise Architect helps the sales teams develop industry specific, repeatable propositions and go to market strategies.
The Enterprise Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.
You will be aligned to the Retail and Consumer Group . You will engage with the biggest and most influential companies in the industry SaaS/software/hardware/services, product/component manufacturing, etc. As many of these organizations are in the midst of major digital optimization and transformation programs, you will align with key customer C-level executives to help them realize their transformational visions.
Business planning and strategy
Become a trusted advisor to CIO/CTO/Chief Architect level contacts and their teams as they look to move their business to a cloud architecture
Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.
Present Salesforce technology infrastructure, including demonstrating deep familiarity with our platform capabilities, hosting infrastructure, security and integration capabilities
Understand the customer need and establish our products as the best solution that addresses the technical and business requirements
Conduct architecture and technical workshops that may include enablement sessions
Manage customer technical due diligence and risk management processes
Work closely with other elements of the Salesforce organization, e.g. cloud specialists, alliances, sales effectiveness, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives
Assist sales teams in responses to RFPs and technical requirements documents
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Mentor and guide more junior technical resources Minimum Qualifications
B.S. Computer Science, Software Engineering or equivalent work experience
Multi-year experience in either software, system or enterprise architecture disciplines
Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.
Good understanding of all cloud offerings in the market and ability to discuss cloud architectures
Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, CEP, MDM, BI/BA, etc.
A good understanding of the security processes, standards & issues involved in multi-tier cloud or hybrid applications
Familiar with principles of network, application and information security
3+ years experience in Retail and Consumer Group
3+ years in a customer-facing pre-sales, consulting , or systems integrator role
Experience understanding and applying business value principles in enterprise business transformations
Ability to engage customer stakeholders in the understanding and analysis of current and proposed architectures
Previous practitioner and/or implementation experience of Salesforce solutions or relevant solutions
Familiar with relevant (regional, vertical, etc.) data privacy and compliance requirements
Familiar with solution selling
Working knowledge of Salesforce's platform capabilities, hosting infrastructure, security and integration capabilities
Experience of architectural frameworks such as TOGAF, Zachman, etc.Familiar with design thinking and similar principles About Salesforce Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world. Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. Posting Statement At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.Salesforce.comandSalesforce.orgare Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.Salesforce.comandSalesforce.orgdo not accept unsolicited headhunter and agency resumes.Salesforce.comandSalesforce.orgwill not pay any third-party agency or company that does not have a signed agreement withSalesfore.comor Salesforce.org.Salesforce welcomes all.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form. (http://cloud.mail.salesforce.com/accommodations-request-form)
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesfore.com or Salesforce.org.
Salesforce welcomes all.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.
Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.
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