Salesforce.com, Inc Enterprise Architect- High Tech in Chicago, Illinois
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What if you were empowered to solve the most complex business problems that Fortune 500 companies face today? What if you had the best social and mobile cloud technology stack to achieve that goal? What if you could work for a company that believes that top line growth is as important as giving back to the community? What if you could work alongside the best and brightest in the industry to craft innovative solutions and transformational strategies? All this in a driven, collaborative and rewarding environment… Sounds like fiction, you say? Absolutely not! Here at Salesforce, we call it #SalesforceOhana!
The Enterprise Architect is a customer-facing enterprise domain expert applying broad technical skills, with deep industry knowledge and business acumen, supporting sales teams in developing Salesforce value propositions that align to our customers’ business strategies on digital transformation and cloud adoption.
The Enterprise Architect is a subject matter expert in one or more categories that may include: business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics. With a strong blend of technical and sales skills the Enterprise Cloud Architect uses a consultative approach to understand business and technical requirements.
The Enterprise Architect determines which Salesforce and third party technologies to leverage in customer driven architectures, based upon product knowledge, industry experience, industry standard EA frameworks and Salesforce EA methodologies.
With a broad technology background including solution architecture, technical architecture, software/systems engineering, cloud computing, governance and SDLC, the Enterprise Architect leads key discussions and considerations around change programs from both a business and technical perspective.
The Enterprise Architect helps the sales teams develop industry specific, repeatable propositions and go to market strategies.
The Enterprise Architect also participates in the delivery of solution best practices, reference architectures, educational sessions and industry summits to existing customers, partners and to internal audiences.
You will be aligned to the High Tech Enterprise business within our Comms, Media and Tech segment . You will engage with the biggest and most influential companies in high tech SaaS/software/hardware/services, product/component manufacturing, etc. As many of these organizations are in the midst of major digital optimization and transformation programs, you will align with key customer C-level executives to help them realize their transformational visions.
Business planning and strategy
Become a trusted advisor to CIO/CTO/Chief Architect level contacts and their teams as they look to move their business to a cloud architecture
Earn the trust of prospects' and customers’ CISO/CSO/Chief Risk Officer and similar.
Present Salesforce technology infrastructure, including demonstrating deep familiarity with our platform capabilities, hosting infrastructure, security and integration capabilities
Understand the customer need and establish our products as the best solution that addresses the technical and business requirements
Conduct architecture and technical workshops that may include enablement sessions
Manage customer technical due diligence and risk management processes
Work closely with other elements of the Salesforce organization, e.g. cloud specialists, alliances, sales effectiveness, industry business unit, product marketing, etc. to develop and execute internal and external programs and initiatives
Assist sales teams in responses to RFPs and technical requirements documents
Participate in all appropriate product, sales, and procedural training and certification to acquire and maintain the knowledge necessary to be effective in the position
Attain quarterly and annual objectives assigned by management
Mentor and guide more junior technical resourcesMinimum Qualifications:• B.S. Computer Science, Software Engineering or equivalent work experience• Multi-year experience in either software, system or enterprise architecture disciplines• Good understanding of the architectural principles of cloud based platforms including SaaS, PaaS, multitenancy, multi-tiered infrastructure, etc.• Good understanding of all cloud offerings in the market and ability to discuss cloud architectures• Good understanding of enterprise application integration, including SOA, ESB, EAI, ETL environments as well as common EA topics such as process orchestration, BPM, CEP, MDM, BI/BA, etc.• A good understanding of the security processes, standards & issues involved in multi-tier cloud or hybrid applications• Familiar with principles of network, application and information security
3+ years experience in High Tech Industry
3+ years in a customer-facing pre-sales, consulting , or systems integrator role
Experience understanding and applying business value principles in enterprise business transformations
Ability to engage customer stakeholders in the understanding and analysis of current and proposed architectures
Previous practitioner and/or implementation experience of Salesforce solutions or relevant solutions
Familiar with relevant (regional, vertical, etc.) data privacy and compliance requirements
Familiar with solution selling
Working knowledge of Salesforce's platform capabilities, hosting infrastructure, security and integration capabilities
Experience of architectural frameworks such as TOGAF, Zachman, etc.Familiar with design thinking and similar principles
Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. The company was founded on three disruptive ideas: a new technology model in cloud computing, a pay-as-you-go business model, and a new integrated corporate philanthropy model. These founding principles have taken our company to great heights, including being named one of Forbes’s “World’s Most Innovative Company” six years in a row and one of Fortune’s “100 Best Companies to Work For” nine years in a row. We are the fastest growing of the top 10 enterprise software companies, and this level of growth equals incredible opportunities to grow a career at Salesforce. Together, with our whole Ohana (Hawaiian for "family") made up of our employees, customers, partners and communities, we are working to improve the state of the world.
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