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FirstService Residential Door Staff, Vista Tower in CHICAGO, Illinois

Vista Tower seeks exceptional polished, professional Door staff. Hospitability Industry experience encouraged. Door Staff responsibilities include greeting and registering visitors; greeting residents and providing services such as: arranging transportation, accepting packages, assisting with luggage, mail delivery, guiding visitors, providing directions, and arranging dry cleaning and other service pick-ups and deliveries; preventing solicitors; responding to and following up on resident complaints or service requests; monitoring security systems and security cameras; curbside assistance and any other services required for maintaining a first-class level of resident service, care and safety. Vista Tower Door Staff are a non-tipped position.


  • A minimum of 2 years of experience in a luxury services environment
  • Second language is preferred

  • Basic Computer literacy including BuildingLink

  • Excellent communications skills both written/verbal


  • Will be outside during all weather extremes as needed.
  • Majority standing 100% of the shift. Ability to sit as needed as long as owners and their guests are not present.
  • Lifting/pushing/pulling/carrying required up to 75lbs. Carts maybe pulled up to the length of a full city block
  • Bending/Kneeling required 25% of the shift
  • Mobile position requiring 100% of the time
  • Computer use 50% of the time
  • Professional, passionate and positive work environment


  • Exceptional customer service skills
  • Excellent interpersonal, verbal and written communication skills
  • Hospitality Industry experience is encouraged
  • Proficiency in basic computer operation Must be a self-starter and able to multi-task Ability to work in fast-paced environment which may require working holidays & weekends
  • Physically demanding, requires the ability to lift fifty pounds & remain standing for long periods Strong time management, organizational and problem-solving skills


Must have a high school education or equivalent experience

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled