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Robert Half International Desktop Support Analyst in chicago, Illinois


Robert Half Technology is looking for a Desktop Support Technician with the ability to communicate complex technical information to non-technical users in an understandable and concise format. Problem solvers who prefer to work in a challenging and positive environment may succeed this Desktop Support Technician role. Located in Chicago this Desktop Support Analyst role is full-time in nature.

How you will make an impact

  • Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

  • Interface regularly and effectively with ticket submitters

  • Resolve computer problems, and give guidance on appropriate action/solutions

  • Create records of daily data communication transactions, issues and remedial actions taken or installation activities

  • Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals

  • Coordinate hardware repairs with the appropriate vendors

  • Offer computer desktop support in accordance with established policies and procedures

This is a full time role offering a competitive base salary, full benefits package, and paid time off. If you are interested in this exciting position and have a passion for IT and helping people please reach out directly to Suzanna D'Silva.


  • Command of Microsoft Office

  • Strong familiarity with Microsoft Office 365

  • Comprehensive knowledge of Active Directory

  • Excellent communication skills both verbal and written

  • Strong problem solving skills and attention to detail

  • Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Robert Half Technology matches IT professionals with some of the best companies on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our personalized approach, innovative matching technology and global network with local market expertise help you find the technology jobs that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your local Robert Half Technology office at 888.490.4429 or visit to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 Robert Half Technology. An Equal Opportunity Employer M/F/Disability/Veterans.

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Salary: $40,000.00 - $60,000.00 / Yearly

Location: chicago, IL

Date Posted: March 24, 2020

Employment Type: Full-time

Job Reference: 01300-9502530162

Staffing Area: Technology u0026 IT