Robert Half International Client Service Specialist in CHICAGO, Illinois


A law firm in downtown Chicago is looking for a Client Service Specialist to join their growing firm. This person will be in charge of all level I/II support tickets, supporting the local firm of 100+ individuals and other national offices across the country. For immediate consideration, please forward your resume to [email protected]

Main requirements include:

  • Windows Troubleshooting & Support: Windows 7, 8.1 & 10

  • Microsoft Office Applications including Outlook, Word and Excel

  • Active Directory Experience: add/remove users, password resets

  • Support for Legal Applications, not limited to but including: iManage, Workshare, BEC Docketing and BigHand


  • 2+ years of prior experience

  • Adeptness in Microsoft Windows 8

  • Microsoft Windows 7 in an Active Directory environment experience highly desired

  • Demonstrated knowledge of Active Directory

  • Deep understanding of Microsoft Excel

  • Microsoft Word experience preferred

  • Microsoft Office experience

  • General familiarity with Imanage

  • Microsoft Windows 10 experience preferred

  • Experience installing and configuring operating systems, networked and local printers, and business applications

  • Basic networking concepts

  • Good understanding of IT support ticketing systems

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.490.4429 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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Location: CHICAGO, IL

Date Posted: December 14, 2018

Employment Type: Contract

Job Reference: 01300-0010714819

Staffing Area: Technology & IT