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JPMorgan Chase 200015517 - CIB - Account & Reference Data Manager - Associate in Chicago, Illinois


  • Responsible for managing a technical team of 4+ individuals responsible for customer profile and transmission builds on Remittance Edge and Receivables Online and Support of Healthcare Link.

  • Provide assistance to Sales, Product, Implementations, and Technology in developing client solutions where significant opportunities and/or nonstandard requirements are identified, ensuring consistency with J.P. Morgan Treasury Services strategy and capabilities.

  • Contributes expertise to defining new J.P. Morgan Receivables solutions in conjunction with Product, Operations, and Technology development.

  • Project management skills required to roll out new products or services for Receivables Operations Support and Implementation teams.

  • May coordinate and manage internal and external parties to deliver the solution within the required timeline for the client.

  • Understanding of technical systems to support the team in managing the client's implementations

  • Provide ad-hoc support in planning and implementation of high profile and/or large volume projects within the team which may include attending client meetings

  • Control the team's processes and procedures by assuring they are compliant with the company standards.

  • Accountability for Receivables Operations Implementation end-to-end processes.

  • Coach and develop staff

  • Provide off hour support for Release coverage on a rotating schedule and some travel may be required

Skills required are intermediate:

  • Minimum 3 years supervisory/management experience, preferably in a Lockbox production environment or other bank operations environment is recommended

  • Ability to lead, direct, and be visible and accessible to staff

  • Demonstrates professionalism and good judgment at all times

  • Acts with initiative and enthusiasm

  • Ability to set priorities and meet deadlines

  • Strong analytical and problem solving skills

  • Ability to escalate to management as needed

  • Strong verbal and written communication skills

  • Time management, organizational and planning skills

  • Strong project management skills

Technical knowledge with the following:

  • PC/Workstation usage skills in a Windows environment are required

Knowledge required is intermediate:

  • Understanding of EDI ReceiptStream, Payconnexion, Remote Capture, Consolidated Receivables and other Receivables Online products a plus

  • Business processes and procedures

  • Knowledge of Product and Business software applications

Work schedule: Monday - Friday / 8am - 5pm, with some flexibility on start and end time.JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans