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RR Donnelley Shift Coordinator 1 in Buffalo Grove, Illinois

Shift Coordinator 1



Manufacturing

Buffalo Grove, IL

ID:

49951

Full-Time/Regular

  • Responsible for planning, scheduling, and executing the daily production requirements of various programs.

  • Ensures the production workflow to ensure timely and accurate delivery to customers.

  • Performs essential functions to ensure overall customer satisfaction, quality, and service and establishes and maintains effective communication with employees and clients.

  • Performs effective and efficient planning and scheduling of personnel and equipment.

  • Accountable for meeting production and quality targets and client satisfaction goals.

  • Meets all customer commitments on time through the production of high quality products and service.

  • Ensure that all manufacturing operations shift with the objective of maximizing productivity of quality products while minimizing costs.

  • Ensure that all processes are being followed in the completion of work tasks.

  • Accountable for operations, maintenance, and purchase and stocking of supplies and raw materials.

  • Maintain and updates daily production records and produces reports as necessary.

  • Ensure all Appeal/Denial Mailing jobs are batched, printed, inserted, scanned and metered properly within customer service level agreement (SLA)

  • Batch and Print files

  • Process insert jobs

  • Reconcile all jobs

  • Scan and mail pieces to PCS

  • Meter incoming jobs

RRD is an EEO/AA including Vets and Disabled Employer

Required Skills

  • Familiarity with electronic job scheduling and email communications.

  • The ability to communicate well, transmit and interpret information/ideas (internally and externally).

  • Ability to perform day to day skills that assist in the efficient production of a project.

  • Strong Word, Excel, PowerPoint and/or Keynote skills

  • Ability to identify and define problem components and effective solutions.

  • Ensure the highest level of client satisfaction in both the tasks performed and the relationship.

  • Provide regular reporting and updates of account activity.

  • Satisfactory delivery of products and services to the client

  • Flexibility to be available to our clients at all times.

  • High School diploma or GED is required.

  • Must have a strong attention to detail and be comfortable working independently and with a team to achieve production expectations.

  • Must be well organized and able to communicate effectively with various departments within the organization.

  • Must be able to work outside normal working hours to accommodate production needs when required

    Required Experience

  • Computer with PCS access

  • Xerox D125 Printer

  • Pitney Bowes Rival Inserter

  • Barcode Scanner

  • Pitney Bowes Meter Machine.

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