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Zebra Technologies Repair Services Associate, I in Buffalo Grove, Illinois

Overview

At Zebra, we’re reinventing how businesses operate at the enterprise edge -helping them run faster, smarter, and more connected than ever before. We are a dynamic community of builders, doers and problem solvers , we each play a unique role - shaping new technologies, bringing solutions to market, and partnering with companies on the front line of business. Being a part of Zebra means making your mark as we make digital transformation a reality. It means growing into a leader at a leading company that makes a distinct difference - because together, we’ve only just begun.

Performs basic tasks associated with servicing customer product, adhering to productivity and quality standards.

This is an evening shift: is 4:15pm -12:45am M-F (NO weekends!)

Responsibilities

  • Services customer product, including receiving/shipping, reviewing customer complaints, basic troubleshooting, mechanical repairs, inspection, basic hand soldering, cleaning, testing, and final inspections

  • Records work performed in the form of symptom codes and parts replacement reasons

  • Develops familiarity with a subset of products, processes, operational metrics and software tools; learns and follows basic work instructions for functional assignments according to productivity and quality standards

  • Provides input geared toward continuous improvement, work instruction documentation, and standardization of processes

  • Resolves a variety of basic problems of limited complexity under direct supervision and performs rudimentary analysis involving a limited number of factors

  • Learns policies and procedures, and applies them to routine activities

  • Complies with all required safety practices and regulations

Qualifications

Required:

  1. Ability to work effectively with other employees

  2. Good communication and interpersonal skills

  3. Take accountability for work and action

Preferred:

  1. High School or equivalent preferred

  2. Ability to follow and understand work instructions

  3. Proficient computer skills: Outlook, Excel, Maps

  4. Ability to operate hand tools to perform basic tasks as it relates to the responsibilities of this role

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com.

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf. The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation

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While this position may be performed remotely, unless specified in the body of the posting, it may not be performed within the State of Colorado.

Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, ancestry, marital status, age, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position, please contact us at workplace.accommodations@zebra.com .

The EEO is the Law poster is available here: https://www.zebra.com/content/dam/zebra/compliance/eeoisthelawposter.pdf . The EEO is the Law poster supplement is available here: https://www.zebra.com/content/dam/zebra/compliance/ginasupplement.pdf .

Zebra is a federal contractor and is committed to an alcohol and drug free workplace. As a result, all U.S. based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

Location US-IL-Buffalo Grove

Job ID 95040

Function Operations

Position Level Support I

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