Kelly Services Repair Service Technician II in Buffalo Grove, Illinois
Repair Services Associate II
4:15PM - 12:45 AM, M-F
Pay Rate: 17.00/hr
Performs and understands a variety of tasks associated with servicing customer product.
Learns and applies developing knowledge of department and individual performance metric relationships, basic product design principles, data analysis, and operation cost components.
Services customer product, including evaluating and validating customer complaint information, repair history, troubleshooting, and contract entitlements.
Creates work instructions, check sheets, or other process documentation.
Develops familiarity with a larger subset of products and processes, repair tasks that require specific skills learns and basic product design principles; follows general work instructions for assignments according to productivity and quality standards.
Proactively identifies areas for quality and/or productivity improvements; may work with other departments/colleagues to identify and implement.
Possess good knowledge of repair systems; developing the ability to see larger scale trends in terms of product failure modes and repeat repairs.
Trains associates in basic work assignments and shares information with the team in regards to new learnings. Complies with all required safety practices, and regulations; participates in safety meetings, committees, and/or audits.
May perform activities to calibrate tools and maintain equipment.
May obtain certification as an emergency responder.
May obtain training in other areas of safety (i.e. fire extinguisher use).
High school education. 1-3 years of related experience.
Basic computer & mechanical skills needed.
Complies with all required safety practices, and regulations.
Maintains a safe work environment.
Ability to work in a team and independently
Strong attention to detail and ability to follow instruction and written processes.
Lifting up-to 50LBS.
Bending, Scooping and Standing for long periods of time.
Good attendance and Attitude.
Ability to use basic math.
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.
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