Work in Illinois Manufacturing Jobs

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Cognizant Technology Solutions Desktop Support in Bloomington, Illinois

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7510947

We are looking for Desktop Engineer for an immediate need. This is a client facing role & the candidate will have regular interactions with various client managers.

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Responsibilities

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Supporting and maintaining hardware including Laptops Desktops Virtual Machines and Mobile Devices

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Supporting and maintaining desktop operating systems including Windows 7 and Windows 10

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Supporting and maintaining applications including MS365 Intune Outlook Skype for Business MS Teams SharePoint RightFax Proofppoint Chrome Edge and IE browsers Mobile MS Office applications and SCCM

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Supporting and maintaining peripherals including networked printers MFPs headsets monitors and signature pads

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Supporting and maintaining Endpoint Security clients

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Incident and Request management

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Participation in an OnCall Rotationprovide first level technical support through phone email remote application and in person

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Diagnose and troubleshoot enduser desktop application issues and implement solutions

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Escalate complex and or high priority problems to the appropriate team members for resolutions

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Must Have Skills

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+ AEM - User Management

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+ Maintaining open invoices

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***Cognizant is recognized as a Military Friendly Employer and is a coalition member of the Veteran Jobs Mission.? Our Cognizant Veterans Network assists Veterans in building and growing a career at Cognizant that allows them to leverage the leadership, loyalty, integrity, and commitment to excellence instilled in them through participation in military service.**Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

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