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Berry Global QUALITY ASSURANCE MANAGER in ALSIP, Illinois

QUALITY ASSURANCE MANAGER

  • Job ID: 7722

  • Functional Area: QUALITY & ISO

  • Position Type: Full-Time Regular

  • Relocation Provided: Yes

  • Location: ALSIP, IL (ALIL)

  • Education Required: Bachelor's Degree

  • Experience Required: 7 - 10 Years

Berry Global Berry Global, headquartered in Evansville, Indiana, is committed to its mission of ‘Always Advancing to Protect What’s Important.’ With $7.9B in revenue for fiscal 2018, Berry is a leading global supplier of a broad range of innovative nonwoven, flexible, and rigid products used every day within consumer and industrial end markets. Berry operates over 130 manufacturing facilities worldwide and employs over 24,000 individuals.

At Berry, we pursue excellence in all that we do and are always advancing to improve the way we work along with the products and services we provide. Our culture fosters trust and partnerships through appreciation, acknowledgement, and inclusion. At Berry, we are continuously improving to support our mission and exemplify our values of partnerships, excellence, growth, and safety. To learn more about Berry, visit berryglobal.com

Summary: In this role, the candidate will be the site quality representative internally to management, employees and externally to our customers and vendors. The candidate will have the lead responsibility for the QMS recognizing that everyone in the site is responsible for helping ensure quality. The candidate needs to have a good understanding of the technologies involved in the design, manufacture and test of the site's products. The candidate should have experience with how an effective Quality Management System can ensure quality in our products and positively impact achieving the site's business goals. The Quality Manager works with others on the site leadership team to prepare the annual budget and achieve performance goals driving to customer satisfaction.

Primary Responsibilities:

  • Provides direction, coaching, and training for all quality team members and ensures they work safely.

  • Utilizes process control methodology (Six Sigma, SPC, Designed Experiments, etc...) to solve problems and improve process control and capability.

  • Supports the efforts of the process engineers in investigating and resolving quality issues, making recommendations for preventive action, optimizing current products and processes and commercializing new products.

  • Develop and maintain systems including performance measurements, failure costs, control systems, quality standards, product and process capability for all raw materials and finished products by utilizing such tools as statistical methods, pareto charts, flow charting and failure mode effects analysis.

  • Establish and maintain a process and quality assurance audit function to ensure compliance to standards and specifications. Develop corrective action plans and systems.

  • Direct efforts in gaining and maintaining knowledge of trends in the industry that lead to improvements in product quality, product consistency, process efficiency or cost reductions.

  • Define process specifications, which include operating conditions, set points, tolerances, processing procedures and packaging specifications, based on a strong understanding of customer requirements.

  • Ensures plans are in place to meet all performance indicator targets/goals. Report to Leadership management on the performance of the QMS (e.g., results of quality audits, corrective actions), including the need for improvement.

  • Serves as a resource on FMEA's, Change Management, Designed Experiments, Six Sigma, and other process control tools.

  • Interfaces with multiple functions and customers to resolve problems, respond to customer complaints, develop corrective actions, develop new products, and improve existing processes.

  • Improve the Quality performances by developing Quality Assurance Plans, auto-control and SPC processes, training and audits.

  • Provide leadership for continuous improvement for the overall production system by reduction of internal, external, and supplier PPM.

  • Support customer's requirements with regards to Quality Complaints and feedback, including, Quality Requirements and Improvement Plans.

  • Simplify tools and processes to increase the efficiency of the Quality Organization.

  • Lead the Quality Assurance Organization directly and indirectly reporting to this position.

  • Manage and improve global risk mitigation plan for the business.

  • Ensure that the organization’s Quality Management System conforms to customer, internal, ISO 9001, and regulatory/legal requirements.

  • Ensure evaluation of, and reporting on, vendor quality systems.

  • Conduct periodic management review meetings.

  • Other duties as assigned

Qualifications:

  • BS in Industrial Engineering or other Engineering discipline.

  • Six Sigma Green Belt required.

  • Six Sigma Black Belt strongly preferred.

  • Minimum of seven years of increasing responsibilities in a manufacturing environment (preferably in extrusion, textile or paper).

  • CQM or CQE through ASQ highly desirable.

  • Experience in statistical methods, including SPC, capability studies, etc.

  • Excellent communication skills, written and verbal.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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